hello! i'm khanh, a product designer & researcher in healthcare + civic tech driven by curiosity, creativity, & empathy.

​With a background in mechanical engineering and human-centered design from MIT, a masters exploring regenerative design and women's health at the RCA, and experience working in innovation strategy and design thinking, I translate deeply technical research into approachable designs important for users and for the business. I am curious about new cultures, able to adapt quickly to new environments, and willing to take risks. 

i can do full stack ux: research, design, content, management
​remember me in cmyk: ​i'll bring color to your world.

creative technologist

I liaise between technical and creative teams, speaking both languages.

marketing
​mixologist

I craft human-centered stories + experiences + brands.

yes-and
​activist

​I augment ideas to spark action, giving voice to the underrepresented.

kaleidoscopic
​strategist

I shift between different visions and bring together unlikely collaborations.

research projects

• interviews + empathy maps + empathy building sessions
• consumer survey + comparative analysis
• product definition + metrics

• UX research, app walkthrough, usability testing
• interviews, marketing stimuli testing
• product management

• interviews + cultural immersions
• financial equity + empowerment
• marketing campaign + stimuli

• product development
• interviews, literature review
• user testing, participatory design

design projects

• product design
• UX design, Figma
• healthcare, women's health

• service design
• interviews, diary studies, focus groups
• stigma, medical design

• product design, service design
• healthcare, women's health
• stigma, design for equity + empowerment
  

• product management
• requirements gathering
• UX research + design

more projects

• ethnographic research
• survey + codebook
• data visualization, Excel, Power BI

• sustainable materials research
• lab experiments
• future scoping, speculative design

• market research, literature review
• product + material testing
• quantitative analysis, MATLAB

• branding + visioning
• innovation strategy
• facilitation

• persona creation
• literature review
• future scoping

• interviews + personas + user journeys
• innovation program management + design sprints
• co-creation workshop facilitation

• Adobe Premiere + After effects
• python coding
• product management, scoping

• Adobe Photoshop + Illustrator
• machine shop work
• product development

• product management
• installation building
• collaboration

• innovation strategy
• account planning
• co-creation sessions